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App login
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App login

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sourpunk
Jul 10, 2017 at 08:54
Topics: 1 Posts: 0
#1

Tried so many times to login into the apps and connect the brand new camera

But it says account doesn't exist or unknown error 

I am fed up and feeling angry 

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Jul 10, 2017 at 08:54

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Scott
May 08, 2019 at 07:36
Topics: 0 Posts: 13
#2

I've had the problem logging via the APP on my smart phone. I would log in only for nothing to happen (the screen didn't go beyond the login mode) or I'd get a "Time Out" response.

Remedy: I rebooted my Wireless Router and that fixed the problem. I can now log in.

PS: Make sure you are on the same Network (from where you are using the APP and the network the camera is on).

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May 08, 2019 at 07:36

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zsezo
May 08, 2019 at 07:36
Topics: 0 Posts: 5
#3

Howdy,


I'm a newcomer in Digoo world. I installed freshly arrived Smart Security System DG-HOSE. After I finished the setup and seems everything is ok, after success setup, My IOS Smart Security System stopped working. I was closed the app then start again. Cannot login anymore because 'Notice - Login failture" (Yes one extra t in this message). But when I try to register with the same email address I've got this message: "GIZ_SDK_HTTP_ANSWER_FOR-MAT_ERROR".
I tried to recover my password. I know what is my password. At the "forgot password" page the app asking a password again. Is this the present password or is this will be a new password?
Cannot received confirmation mail but the app was promised. Ok. Now what can I do? Can I test or "recover" my password somewhere else on the web? I can control my alarm centre with it's keyboard or with the remotes, but cannot use with the app. How to continue? What can I do now?


Have a nice day!



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May 08, 2019 at 07:36

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zsezo
May 08, 2019 at 07:36
Topics: 0 Posts: 5
#4

Dear Digoo,


Have to know, I reinstalled the SmartSecurity App, coz I upgraded my cell phone. On my old device I see two alerts on the app as new notification before I turned off. On my new device I see 6 notification but inside in my app my log is empty!

How to dismiss? Or where can I find it? 


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May 08, 2019 at 07:36
techsquad2

23th Jun 2021, 05:56AM

#zsezo: Now make mcafee refund request via online account and get the refund back in your account within 7 days. If you are not able this work follow the link and fix the issue.

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Usery4A3
May 19, 2019 at 09:41
Topics: 0 Posts: 976
#5
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May 19, 2019 at 09:41

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Usery4A3
Jun 03, 2019 at 05:52
Topics: 0 Posts: 976
#6
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Jun 03, 2019 at 05:52

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UserNfJM
Dec 21, 2020 at 05:15
Topics: 0 Posts: 4151
#7
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Dec 21, 2020 at 05:15
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