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Doorbell Bound State - how to remove from account?
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Doorbell Bound State - how to remove from account?

Views: 9262 Replies: 91

All reply (91)

ra11
Sep 23, 2017 at 06:12
Topics: 1 Posts: 0
#1

Hi there,


i cannot recall account used to bind the doorbell, reset button didnt release either - how do i allow the device to be setup against a new account please?

emailed support team too


thank you

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Reply
Sep 23, 2017 at 06:12

All reply (91)

Sasa Moderator
May 08, 2019 at 07:36
Topics: 10 Posts: 389
#2

Hi friend,

Please offer us the CID of the doorbell then we will unbind it for you.

Best Regards!

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Reply 12 Replies
May 08, 2019 at 07:36
UsercQ8F

12th May 2019, 02:38AM

#Sasa:

Can you unbind mine to please 

Cid is : QDZ8W5MJGP001J1F

UserfwVe

17th Jun 2019, 05:59PM

#Sasa:

Hey,

Device has moved to different location

So the wifi/Bluetooth and existing account

Changed.When trying to connect it says:

“Device is already bound state”

CID: QDVFG70GCB0010MF

Please,This is the second time i`m asking and no answer.

Thank you so much

Ken Frey

01th Aug 2019, 09:19PM

#Sasa:

Hi I have the same issue, help please.

CID is QDZRYFYJMG001YKR

Thank you.

UserxjaZ

04th Aug 2019, 09:48AM

#Sasa:

Door bell Bound state can you please help: 

BLE:B0F1EC8BDD99 

Thank you.

Aleks

17th Aug 2019, 07:42PM

#Sasa:

Hello Sasa can u help me too?? 

pleace unlock CID QDYX5H4JRY000TWB

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All reply (91)

RodolfoCL
May 08, 2019 at 07:36
Topics: 0 Posts: 1
#3

Hello Sasa can u help me too?? 

I have the same problem, i can't add the Smart DoorBell to my account, that are bounded to another account. 


The CID is : QDGQ7B4D47000ILQ 


Thanks a lot. 

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May 08, 2019 at 07:36

All reply (91)

jlcorona
May 08, 2019 at 07:36
Topics: 0 Posts: 1
#4

Me too.  I have the same problem.  CID: QD5B48591K000EGC.  Can you please help?


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May 08, 2019 at 07:36

All reply (91)

Sasa Moderator
May 08, 2019 at 07:36
Topics: 10 Posts: 389
#5

@jlcorona

Hi dear, sorry for this late reply.

Have you solved the problem?

If not, please contact us agian.

We will try our best to help you.

Best Regards!

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Reply 3 Replies
May 08, 2019 at 07:36
Userc4ST

30th May 2019, 08:04PM

#Sasa:

Hi Sasa, 

Kindly unbind mine too with QDB2AZRIEQ0018DD.

Thanks Sasa!

Eyad

13th Jun 2019, 01:41AM

#Sasa: Please unbound my doorbell device is BLE:B0F1EC8BDD7B
m00nwater

29th Jul 2019, 10:26AM

#Sasa: Mine is also in this state. We purchased a home with the wireless doorbell and the previous owners did not leave us any instructions on how to set it up with our own account or how to use it. I just need to have it unbound and I’ll be able to set it up. My CID is: QD8QMGGXRA001ILO. Thanks!

All reply (91)

Sophie
May 08, 2019 at 07:36
Topics: 0 Posts: 1
#6

Hiya my door bell is having a bound state issue would you be able to help ???

Thanks 

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Reply
May 08, 2019 at 07:36

All reply (91)

Sasa Moderator
May 08, 2019 at 07:36
Topics: 10 Posts: 389
#7

Hi Sophie,

Please offer us your device CID then we could unbind it for you.

Best Regard!

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Reply 2 Replies
May 08, 2019 at 07:36
UsersNwF

17th Jul 2019, 05:30AM

#Sasa: Tadarise 5 Mg could be the ultimate panacea for resolving erectile dysfunction (ED) in men. With the comprehensive chemical— Tadalafil— the drug may prove to be a vital generic-Cialis in offering requisite blood flow in the penis for firm erection.
UserNWTb

27th Jul 2019, 07:58AM

#Sasa: Hi Sasa I'm hAving the same problems could you plz help my CID IS QDW1XDR181001WQE MANY THANKS LEE
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