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What Do We Use Your Information For?

To send periodic emails - The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, you can log in  to your account to unsubscribe. To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

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This online Privacy Policy applies only to information collected through our website and not to any information collected offline.

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~~~~~~~~~~~~~~~~~~~~A Letter of Apology ~~~~~~~~~~~~~~~~~~~~


Dear all customers,


Good day! Many thanks for giving us so much support.


We sincerely apologize for a series of delays to our new generation smart doorbell, DG-XYA.


This new doorbell can work with indoor unit through RF connection, which means that it can ring on both the smart device and the indoor chime when you press the bell. This doorbell should be delivered to your place on Oct 15th. But unfortunately, the supplier of indoor units sent us the wrong doorbells after two weeks of the pre-sale.


Since it happened, we have done everything we could. But we were in a dilemma whether to send XYA without the indoor unit or an equipped indoor unit. That means you won't have the indoor chime if you choose XYA without the indoor unit. For this, we also have been under the immense pressure for the last two months. 


We totally understand that you were so pleasantly surpirsed when you knew the bell presales $39.99 only. We also understand your disappointment when you have to wait for one month or more. Again, we sincerely apologize to you all.


We are doing our best to deliver your goods by the fastest way before Christmas. If you canceled order before, we are willing to offer you a coupon. Then you can buy this doorbell by $39.99 agian. Please feel free to contact us. Many thanks.


Looking forwar to your kindly reply.


Best Regards,

From Digoo Team



Posted by Sasa, 16th Nov 2017, 12:55AM

12 Posts More hide


Here is the winner list for the post  "《THINK, SHARE & GROW RICH》 Your idea of the NEXT Generation Bell? Welcome!~"

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